Pattern Brands
Since the company’s inception in 2019, Pattern Family has stayed loyal to their passion, continued to enrich people’s everyday experiences with timeless home-goods products, cultivated the pleasure of everyday activities, and made them a pleasurable adventure. Pattern Family is a group of brands with a single mission: to enhance the beauty and functionality of every home. You may find several brands and multiple products on the platform crafted to transform ordinary actions into purposeful and pleasurable rituals of daily life, including artisan-crafted home fragrances and scented candles for creating a cozy and inviting atmosphere.
Challenges overview
Pattern Brands, a successful American e-commerce business, approached us with the need to optimize performance and address various tasks focused on minimizing hurdles and streamlining the user journey across seven websites presented in the marketplace. Our Shopify retainer program appeared to be the best choice to provide appropriate support and enhancements, so by choosing the most suitable plan, we moved forward. Upon analyzing their interface and backend operations, we identified challenges that required refinement. Our team encountered several hurdles that needed to be overcome to improve the efficiency and functionality of the backend operations:
Our solution
The DigitalSuits monthly Shopify retainer program that was proposed for our partner combines support and implementation of comprehensive solutions for all e-commerce needs. It is a great way to optimize operational efficiency by keeping stores running smoothly while saving time and money. By choosing such an option, businesses experience rapid business growth with minimal effort on their part, thanks to real-time updates and expert guidance from DigitalSuits. To address Pattern Family’s challenges, we proposed and provided the strategy with several upgrades. Our custom retainer services offer on-request growth strategy meetings, comprehensive CRO audits, real-time communication, and a dedicated team of a Senior Project Manager and a Tech Lead dedicated to your account, ensuring swift issue resolution and zero downtime. As their workload expanded, they needed to scale up their team and hire additional Shopify developers from our team.
Role/Services
Client
Aurora Lewis
Category & Year
